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As neededterraform-incident-triage

Checklist: Terraform Incident Triage

12 items ·10 critical ·2 warn ·0 info

Purpose

This checklist triages a Terraform incident when a plan or apply has failed in production. Run through every item before the recovery actions.

Order of work

The items run in four phases and the frontmatter list is in that order. incident-1 and incident-2 are the immediate phase: stop the apply and identify the failed resource. incident-3 to incident-6 are the investigation: the cause of the failure, the provider status page, the audit log, and whether the state still matches the real world. incident-7 to incident-9 are the recovery itself. incident-10 to incident-12 are the documentation that closes the incident out.

Verification

The checklist is complete when every item is checked. A critical item unchecked is a blocker.

Escalation

If a critical item cannot be satisfied, escalate to the incident commander or the engineering manager.

Critical10 items

Warning2 items