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← All break/fix scenarios in Observability

intermediatecorrelation~25 min

Break/Fix: Metric/Log/Trace Correlation Broken

Reported symptoms

  • ●Clicking exemplar in metric panel does not jump to trace

Evidence

  • · The correlation feature is misconfigured
Diagnosis and resolutionclick to reveal

Root cause

Grafana correlations are not set up.

Remediation

1. Configure datasource correlations. 2. Re-test.

Verification

Pivots work end to end.

Prevention

End-to-end test of correlation

Scenario

You are operating a production observability platform. The following symptoms appear:

  • Clicking exemplar in metric panel does not jump to trace

Available evidence:

  • The correlation feature is misconfigured

Your task

Determine the cause, recover, document, and validate.

Investigation

The investigation follows the discipline taught in Part XCVIII:

  1. Form hypothesis, find evidence, test, validate.
  2. Use the available evidence above to bound the search.
  3. Reach one of the likely root causes.

Recovery procedure

(Do not reveal until you have reasoned through the problem.)

  1. Identify the failing component.
  2. Apply the remediation pathway.
  3. Validate with the verification step.
  4. Document the incident.

Remediation

  1. Configure datasource correlations. 2. Re-test.

Verification

Pivots work end to end.

Rollback

Revert

Prevention

End-to-end test of correlation